About the Care Team
Care Team staff work with students using a social work brokerage model, which is brief support sharing on and off-campus resources. Staff support is based on guidance and training using criteria from the National Association for Behavioral Intervention and Threat Assessment (NABITA).
We serve all enrolled students - undergraduate, graduate, and professional. Care Team services are included in your student service fees, so no upfront costs are expected to use our services.
Support comes in the form of email or phone communication, virtual or in-person meetings, and active or passive referrals. Our goal is to speak directly with the student to learn what support they are needing, what resources or support they are currently connected with, and offer resources to students to use as they see fit.
Care Team staff prioritize active listening, information gathering, exploring needs, and identifying resources. Common resources we offer students include support for stress management, mental health support, substance use or abuse recovery support, unexpected financial hardship, food & housing insecurity, and post-hospitalization (short-term assistance with coordination of care).
Our Care Team staff that receive and review each referral are trained to assess the student’s risk to themselves or others. The specific, objective tool used to assess risk is NABITA’s Risk Rubric.
Students who may have more complex needs or are at higher risk to themselves or others will be referred to our Behavioral Consultation Team (BCT) for additional review and consultation. This is done strategically to enhance collaboration with key campus stakeholders and ensure all avenues of support are being explored. Once this consultation with the BCT has occurred, Care Team staff will continue providing nonclinical case management and services to the student.
For more information about the BCT, please visit the BCT website.
Care Team provides consultation to faculty and staff as it relates to concerns about students. Additionally, Care Team staff can assist in linking departments and units to educational programming for faculty, staff, and students as it relates to student mental health and wellness education and training.